Terms & Conditions

1. Definitions

In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context expressly requires otherwise.

2. Eligibility

Access to and use of roko88 is conditional upon meeting all of the following eligibility criteria at all times. By registering an Account, you represent and warrant that:

• You are a natural person (not a corporation, trust, or other legal entity) and are acting on your own behalf.
• You are at least 21 years of age. roko88 strictly enforces the 21+ age restriction and will require documentary proof of age as part of the KYC process.
• You are accessing the Platform from a jurisdiction in which doing so is not prohibited by applicable law. It is your sole responsibility to determine the legality of online betting in your location.
• You are not a resident or citizen of any jurisdiction that roko88 has designated as a restricted territory, as updated periodically in our policies.
• You are not a current employee, contractor, director, or officer of roko88 or any of its affiliated entities, game suppliers, or payment processors, nor are you a close family member of such a person.
• You have not been previously excluded from roko88 through a self-exclusion request or a mandatory exclusion imposed by roko88.

3. Account Registration

To access roko88's betting and gaming services, you must create a registered Account. The following rules apply to all registration and account management activities:

1. Accurate Information: You must provide complete, accurate, and up-to-date information during registration, including your full legal name, date of birth, email address, and contact number. Providing false information constitutes a material breach of these Terms.
2. One Account Per Player: Each person is permitted to hold exactly one roko88 Account. Operating multiple accounts — whether under the same name, different names, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all accounts being permanently suspended.
3. Account Credentials: You are responsible for selecting a strong, unique password for your Account and for keeping your login credentials confidential. You must not share your username, password, or verification codes with any other person.
4. Notification of Breach: If you suspect that your Account has been accessed without your authorization, you must notify roko88 support immediately via the contact details in Clause 16.
5. Account Closure by Player: You may request the closure of your Account at any time by contacting roko88 support. Any real-money balance remaining in a closed account will be refunded subject to standard withdrawal processing, provided KYC verification has been completed.

4. Know Your Customer (KYC) Verification

roko88 is required to conduct identity and age verification for all Accounts prior to processing the first withdrawal. This process is referred to as KYC (Know Your Customer). The following applies:

• Required Documents: You will be asked to provide a valid government-issued photo identification document (e.g., KTP — Indonesian National Identity Card, SIM, or passport) and proof of your registered payment method (e.g., a screenshot of your GoPay, BCA, or BRI account showing your registered name).
• Processing Time: KYC documents submitted during business hours (08:00 – 21:00 WIB) are typically reviewed within 2 hours. Complex cases may require up to 48 hours.
• Effect of Non-Completion: Accounts that have not completed KYC may deposit and play freely, but all withdrawals will be held in queue until verification is successfully completed.
• Re-verification: roko88 reserves the right to request additional documentation at any time where there are reasonable grounds to suspect identity misrepresentation, fraud, or suspicious account activity.
• Document Rejection: roko88 may reject documents that are illegible, expired, or that do not match the account registration details. In such cases, you will be notified and given an opportunity to resubmit.

5. Deposit s

roko88 accepts deposits exclusively in Indonesian Rupiah (IDR) via the following verified payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, GoPay, DANA, OVO, ShopeePay, and LinkAja. The following rules govern all deposit transactions:

1. Minimum Deposit: The minimum deposit amount is Rp 10.000. Deposits below this threshold will not be credited and will be returned to the originating account.
2. Processing Time: Deposits via GoPay, DANA, OVO, and ShopeePay are credited within 60 seconds in virtually all cases. Bank transfers via BCA, BRI, BNI, and Mandiri are credited within 5 minutes under normal operating conditions.
3. Matching Name Requirement: The name on your roko88 Account must exactly match the registered name on your bank account or e-wallet. Deposits originating from accounts held in a different name will be returned and may trigger a security review.
4. No Third-Party Deposits: Deposits made from a payment account that belongs to a third party — regardless of their relationship to you — are strictly prohibited. Such deposits will be reversed and the associated Account may be suspended pending investigation.
5. No Fees: roko88 does not charge any fees on incoming deposit transactions. Any fees charged by your bank or e-wallet provider are the sole responsibility of the depositing Player.
6. Failed Transactions: If a deposit is deducted from your payment account but does not appear in your roko88 balance within 30 minutes, contact support with your transaction reference number. Do not attempt a duplicate deposit before resolving the discrepancy with support.

6. Withdrawals

roko88 is committed to processing withdrawals promptly and transparently. The following terms apply to all withdrawal requests submitted by Players:

1. Minimum Withdrawal: The minimum withdrawal amount is Rp 50.000. Requests below this amount will not be processed.
2. KYC Prerequisite: All withdrawal requests require completed KYC verification as described in Clause 4. Unverified accounts will have withdrawal requests held in queue until verification is complete.
3. Processing Time: roko88 targets a processing time of 15 minutes for the majority of withdrawal requests submitted during peak hours (08:00 – 21:00 WIB). Processing times may extend to a maximum of 24 hours during periods of high demand or where additional verification is required.
4. Withdrawal Method: Withdrawals must be made to the same payment method used for the most recent deposit, unless the support team has explicitly approved an alternative method in writing.
5. No Withdrawal Fees: roko88 applies zero platform-side fees to all withdrawal transactions, regardless of amount or payment method. Bank-imposed transfer fees remain the responsibility of the receiving account holder.
6. Withdrawal Limits: Standard accounts are subject to a maximum single withdrawal of Rp 50.000.000 per transaction. VIP-tier accounts may be eligible for higher limits as communicated individually by the VIP management team.
7. Right to Withhold: roko88 reserves the right to withhold or delay a withdrawal where there are reasonable grounds to suspect fraudulent activity, bonus abuse, money laundering, or a breach of these Terms. In such cases, the Player will be notified and the matter investigated within 5 business days.

7. Bonuses & Promotions

roko88 offers a range of promotional bonuses to eligible Players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions aligned with key Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). All bonuses are subject to the following conditions:

1. Eligibility: Bonuses are available to Players who have completed registration and meet the specific eligibility criteria stated in each promotion's individual terms. Unless stated otherwise, bonuses are limited to one per household, per device, and per IP address.
2. Wagering Requirements: All bonus funds carry a wagering requirement that must be fulfilled before bonus-derived winnings can be converted to withdrawable real-money funds. The specific rollover multiplier applicable to each bonus is stated in the individual promotion's terms at the time of claim.
3. Contribution Rates: Different game types contribute to wagering requirements at different rates. As a general guide: slots typically contribute 100%, live casino games contribute between 10% and 20%, and sports betting wagers on odds of at least 1.50 contribute 100%. roko88 may update contribution rates with prior notice.
4. Bonus Expiry: Bonus funds that are not used within the stated validity period will expire and be removed from your Account balance automatically. Expired bonuses cannot be reinstated.
5. Bonus Abuse: Any Player found to be exploiting bonuses through irregular betting patterns, use of multiple accounts, coordinated play, arbitrage strategies, or any other method deemed abusive by roko88 will have all bonus funds and associated winnings voided. The Account may be suspended or permanently closed.
6. Modification of Promotions: roko88 reserves the right to modify, suspend, or discontinue any promotion at any time. Changes will be communicated via the Platform's promotions page or by direct notification to affected Players.

8. Betting Rules

The following general rules apply to all wagers placed on roko88, including sports betting (football, badminton, MotoGP, E-sports), live casino games, slots, togel (traditional numbers lottery), and sabung ayam (cockfighting wagering) streams. Specific game and market rules are available within each respective game or betting section of the Platform.

• Accepted Bets: All bets are accepted at roko88's sole discretion. roko88 reserves the right to decline, limit, or void any wager without prior notice.
• Bet Confirmation: A bet is only valid once a confirmation reference number has been issued by the Platform. Bets placed during technical interruptions that do not receive a confirmation reference are considered void.
• Minimum and Maximum Stakes: Minimum and maximum stake limits vary by market, game type, and Player tier. Current limits are displayed within each betting market or game interface.
• Odds and Pricing: All odds displayed on roko88 are inclusive of the Platform's margin. Odds are subject to change at any time before a bet is confirmed. The odds displayed at the moment of bet confirmation are the final odds applied to the wager.
• In-Play Betting: Live (in-play) bets are subject to a brief acceptance delay to account for real-time data latency. Exploiting latency to gain an unfair advantage constitutes prohibited conduct under Clause 10.
• Void Bets: Bets may be declared void in the event of match cancellation, event postponement beyond the stated settlement window, data feed errors, or manifest pricing errors. Void bet stakes are returned to the Player's balance in full.
• Mix parlay (accumulator) Bets: Mix parlay bets require all selections to win for the wager to be settled as a winner. A single void selection in a mix parlay reduces the accumulator by that leg; the remaining selections are re-calculated at their original odds.

9. Responsible Gaming

roko88 is committed to promoting responsible gaming and providing tools that help Players maintain control over their gaming activity. The following measures are available to all registered Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via Account Settings. Limit reductions take effect immediately; increases are subject to a 72-hour cooling-off period.
• Loss Limits: Players may set a maximum loss threshold over a defined period. Once reached, no further wagers can be placed until the limit period resets.
• Session Time Limits: Players may configure session duration reminders and automatic logout timers to prevent extended uninterrupted play sessions.
• Cool-Off Period: Players may apply a temporary account restriction of between 24 hours and 6 weeks at any time. During a cool-off period, the Account remains accessible for balance review but no deposits or wagers can be placed.
• Self-Exclusion: Players who feel that gambling is negatively affecting their wellbeing may apply for a voluntary self-exclusion period of 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

For comprehensive guidance on roko88's responsible gaming framework, including contact information for independent support organizations, please visit our dedicated Responsible Gaming page.

10. Prohibited Conduct

The following actions constitute a material breach of these Terms and may result in immediate Account suspension, permanent closure, and forfeiture of all Account balances, including real-money funds, bonuses, and pending winnings:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Operating more than one Account on roko88, whether knowingly or through negligence.
• Using automated bots, scripts, macros, or any software tool to interact with the Platform in a manner that provides an unfair advantage or places bets without direct human involvement.
• Colluding with other Players to manipulate game outcomes, share hole cards, or otherwise coordinate in a manner that disadvantages other participants.
• Exploiting software bugs, platform errors, or pricing mistakes to gain an illegitimate advantage. Any winnings derived from a clearly erroneous price or technical malfunction are considered void.
• Engaging in money laundering, using the Platform to process proceeds of crime, or using roko88 accounts for any financial activity unrelated to legitimate gaming.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with the Platform's software, security measures, or RNG systems.
• Depositing funds using a payment method that does not belong to you or using a stolen, fraudulently obtained, or disputed payment instrument.
• Threatening, harassing, or abusing roko88 staff or other Players via any communication channel.

11. Intellectual Property

All content on roko88 — including but not limited to the platform design, logo, graphics, text, game interfaces, software architecture, data structures, and marketing materials — is the exclusive intellectual property of roko88 or its licensed suppliers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform solely for personal entertainment purposes. This license expressly prohibits:

• Reproducing, copying, or distributing any Platform content without prior written authorization from roko88.
• Using roko88's brand name, logo, or trademarks in any context without express written consent.
• Creating derivative works based on any game, feature, or design element of the Platform.
• Scraping, crawling, or systematically extracting data from the Platform for any commercial purpose.

12. Limitation of Liability

To the fullest extent permitted by applicable law, roko88 and its directors, officers, employees, agents, and licensors shall not be liable for any of the following:

• Loss of Funds: Any loss of deposited funds, winnings, or bonuses resulting from your failure to comply with these Terms, including losses arising from account suspension due to a breach by you.
• Service Interruptions: Any losses or inconvenience caused by scheduled or unscheduled platform maintenance, server outages, third-party payment processor delays, or internet connectivity issues outside roko88's direct control.
• Third-Party Content: Any claims arising from game content, RTP performance, or payout decisions made by third-party game suppliers whose software is hosted on roko88 under license agreements.
• Consequential Losses: Any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or emotional distress, arising from your use of or inability to use the Platform.

Nothing in this clause limits roko88's liability for fraud, willful misconduct, or any matter that cannot be lawfully excluded under applicable international gaming regulations.

13. Privacy & Data

roko88 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of this agreement by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, roko88 collects data necessary to operate your Account, process transactions, verify your identity, prevent fraud, comply with applicable regulatory requirements, and personalize your experience on the Platform. roko88 does not sell personal data to unaffiliated third parties for marketing purposes.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which roko88 holds its international gaming license. By accepting these Terms, you agree that any dispute arising out of or in connection with your use of the Platform shall be subject to the exclusive jurisdiction of the competent courts or arbitration bodies of that jurisdiction.

Where Indonesian law is applicable to a specific matter due to your residency in Indonesia, the relevant provisions of Indonesian consumer protection legislation and electronic transaction regulations shall apply in addition to, and not in replacement of, the governing law stated above.

roko88 makes no representation that the Platform or its services are appropriate or available for use in any particular jurisdiction. Accessing roko88 from a location where online gambling is restricted is entirely at your own risk and legal responsibility.

15. Amendments to These Terms

roko88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, roko88 will provide reasonable notice by:

• Publishing a prominent notice on the Platform's homepage for a minimum of 7 days prior to the changes taking effect.
• Sending an email notification to the registered email address associated with your Account, where email notifications are enabled.
• Updating the "Last Updated" date at the top of this page.

Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using roko88 and may request account closure as described in Clause 3.

16. Contact

If you have questions about these Terms & Conditions, wish to submit a formal complaint, or need to report a suspected breach of your Account security, please contact roko88 through the following channel:

For legal notices, formal dispute correspondence, or regulatory inquiries directed at roko88, please use the support email address above with the subject line "Legal Notice" to ensure expedited routing to the appropriate team.